Terms & Policies

Overview

This website is operated by Clayleaf Studio. Throughout the site, the terms "we", "us" and "our" refer to Clayleaf Studio. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site including browsers, vendors, customers, merchants, and contributors of content.

Acceptance of Terms

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms, then you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms by posting updates to our website. Continued use of the website after changes constitutes acceptance.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any unlawful or unauthorized purpose. A breach of any Terms will result in immediate termination of Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products to you.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

Headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

Accuracy of Information

We are not responsible if information on this website is inaccurate or outdated. You use the content at your own risk. We may modify site content at any time without obligation to update it.

Products & Pricing

Prices are subject to change at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance of our Service.

Products may have limited quantities and are subject to return or exchange according to our Return Policy. We make every effort to display product colors accurately, but variations may occur depending on your device.

We reserve the right to limit product sales to any person or region and to discontinue products at any time.

Billing & Account Information

We reserve the right to refuse or limit any order. You agree to provide current and accurate purchase and account details. Please review our Return Policy for more information.

Third-Party Links & Tools

We may offer access to third-party tools "as is" without warranties. Your use of such tools is at your own risk.

Third-party links may direct you to websites not affiliated with us. We are not responsible for the accuracy, content, or transactions occurring on third-party sites.

User Comments & Submissions

By submitting comments or content, you grant us the unrestricted right to use them in any medium.

You may not post unlawful, harmful, defamatory, or disruptive content. We are not responsible for comments posted by you or any third-party.

Personal Information

Your personal information is governed by our Privacy Policy.

Prohibited Uses

You may not use our site for unlawful, abusive, harmful, or fraudulent activities including, but not limited to:

  • Harassment or discrimination
  • Uploading malware or malicious code
  • Violating intellectual property
  • Spamming, phishing, or scraping data

Violation may lead to termination of service.

Disclaimer of Warranties

We do not guarantee that the service will be uninterrupted, secure, or error-free. Your use of the Service is at your own risk.

Clayleaf Studio is not liable for damages including loss of profits, data, or business opportunity.

Indemnification

You agree to indemnify and protect Clayleaf Studio and its representatives against claims arising from your breach of these Terms.

Severability

If any part of these Terms is deemed unlawful or unenforceable, the remainder of the Terms will remain valid.

Termination

These Terms remain active until terminated by either party. If you violate the Terms, we may terminate access without notice and you will remain responsible for outstanding payments.

Entire Agreement

These Terms constitute the entire agreement between you and Clayleaf Studio concerning your use of our services.

Governing Law

These Terms shall be governed in accordance with the laws of the State of Washington, United States.

Changes to Terms

We may update these Terms at any time by posting changes to our website. Your continued use constitutes acceptance.

Questions?

Contact us at contact@clayleafstudio.com

Got Questions?

Frequently Asked Questions

Find answers to common questions about our products, shipping, and sustainability practices.

What products does Clayleaf Studio offer?

Clayleaf Studio curates thoughtfully designed, eco-friendly home essentials that make sustainable living simple. Our selected range includes reusable alternatives, zero-waste lifestyle products, and everyday essentials made from natural materials like bamboo, rattan, hyacinth, and coir — all chosen to help reduce plastic waste and support a greener future.

Why choose sustainably sourced products?

Traditional plastics can linger in landfills and oceans for centuries. We offer planet-conscious products crafted from renewable, biodegradable, or recyclable materials — giving you a cleaner, greener option for your home.

Are your products biodegradable?

Many of the items we curate are biodegradable or compostable, returning to the earth more naturally than plastic alternatives. Check the individual product details to see specific sustainability benefits for each item.

What is your return policy?

To minimize environmental impact, we do not accept traditional returns. However, if an item arrives damaged or incorrect, we'll send you a free replacement — no need to return the damaged item. Please contact us within 7 days of receiving your order with photos of the issue.

See our full Return Policy for details.

How long does shipping take?

Orders are processed within 1-3 business days. Standard shipping within the US typically takes 7-15 business days. You'll receive a tracking number via email once your order ships.

See our full Return Policyfor details.

Do you ship internationally?

We currently ship within the United States only. We're exploring international shipping options for the future.

How does Clayleaf Studio support sustainability?

We prioritize conscious sourcing, working with artisan partners who use natural fibers and upcycled organic materials. Our no-return policy also helps reduce the environmental impact of shipping. With every product we curate, we move closer to a cleaner planet.

Will you be adding new products?

Yes! We're constantly discovering new earth-friendly essentials to expand our collection. Follow us on social media or subscribe to our newsletter to stay updated on new arrivals.

Still Have Questions?

Contact us at contact@clayleafstudio.com